Appointments

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Appointments

We aim to keep waiting times to a minimum. Our doctors are committed to providing thorough, patient-centered care, ensuring each person receives the time and attention they need. Because of this, occasional delays may occur. If so, our reception team will do their best to keep you informed.


To help us run on time, please make an appropriate appointment type before attending the practice. You can book online via the link above or call to speak with our friendly reception team.


Appointment Types

  • Standard appointments are typically 15 minutes.
  • Please request a Longer appointment if:
  • You have multiple issues to discuss
  • You are booking for more than one person
  • You require a medical or insurance report
  • You are a new patient (long consultation required)

Let our reception staff know your needs so we can book the most appropriate appointment time for you.


Phone Consultations & Home Visits

  • Phone consultations are available to regular patients when medically appropriate. These are privately billed.
  • Home visits may be available in certain circumstances. Please contact reception for more information.


Missed Appointments

If you no longer need or unable to attend your appointment, please let us know as early as possible. This allows us to offer the time to another patient. Our reception team are skilled at finding the right appointment for your needs—early notice helps them greatly.

Please note: Missed appointments incur a fee.


Emergencies

Emergencies are always given priority. If your condition is urgent, please let us know when you contact us.


We are open

Monday – Friday:  8:00 am – 6:00 pm

Saturday, Sunday and Public Holidays: Closed

Outside these hours appointments we do provide care for our patients through the following services:


Sydney Medical Service: 8724 6300

National Home Doctor Service: 137 425

Sutherland Hospital Emergency Dept: 9540 7111

St George Hospital:   9113 1111

Emergencies: 000

Please note that if you require a further appointment after you have seen the doctor, it is always a good idea to book this before you leave the practice.

Home Visits are available to regular patients of the practice. We encourage where possible that you visit the Surgery, however realize that this may not be possible at all times. Our receptionist will provide you with fees associated with home visits, as these are payable at the time of consultation.