Pfizer COVID vaccinations / booster doses are available for patients aged 18 & over.– Book Online and select Pfizer Room 1 or phone 02 9528 0888 to book an appointment. The new Pfizer Vaccine is available. No vaccine for under 12s available.
*** 2025 Flu Vaccines are expected to be available in March 2025. Free Government funded vaccinations for Seniors and other eligible patients, and Private Vaccines will be available. We will update this message as further information becomes available.
APPOINTMENTS FOR FLU AND COVID VACCINATIONS ONLY ARE BULK-BILLED
Patient Information
Billing
Our fee schedule is changing as of 1st July 2024. We will be introducing a 2 Tier system of billing that will be time-based.
Kareela Family Practice is committed to providing the highest quality healthcare service to our patients, and this involves spending time with our patients. We believe that moving to a time-based fee for consultations, and offering discounts for children under 6 years and pensioners, will enable us to continue to do so.
Discounted fees will apply for children under the age of 6. Each child seen will require a separate appointment. Discounted fees will still apply for pensioners.
Some services, such as Annual Health Assessments for patients aged 75+, Care Plans and Care Plan Reviews, and Flu and Covid Vaccinations, will continue to be bulk-billed.
Nurse appointments, where there is no need to see the doctor, will continue attract a fee, and this will also be time-based. Regretfully we are unable to offer this service without a private fee.
Please note that while you may book a standard consultation (less than 15 minutes), sometimes consultations may take longer than expected, and you will be charged for the longer time spent with your doctor. Different consultation types, such as Ante-Natal appointments, Mental Health Care Plans & etc. may attract a different fee from standard appointments. Speak to our friendly reception staff if you would like further information.
Implementing the new time-based fee schedule in this manner will allow for a smaller increase in standard fees. If you are experiencing difficulties in paying our fees, please have a confidential discussion with your doctor for consideration of a discounted fee.
SCHEDULE OF FEES – 1ST JULY 2024
| Full Fee | Child under 6 | HCC / Pension | Medicare Rebate | |
|---|---|---|---|---|
| Item 3 < 6 Minutes | 52 | 42 | 47 | 19.60 |
| Item 23 6 – 14 Minutes | 92 | 67 | 88 | 42.85 |
| Item 23 15 - 19 Minutes | 110 | 85 | 106 | 42.85 |
| Item 36 20 – 29 Minutes | 167 | 120 | 162 | 82.90 |
| Item 36 30 – 39 Minutes | 210 | 155 | 205 | 82.90 |
| Item 44 > 40 Minutes | 252 | 150 | 247 | 122.15 |
| Phone Consult 6 – 14 Minutes | 92 | 67 | 88 | 42.85 |
| Phone Consult 15 – 19 Minutes | 110 | 85 | 106 | 42.85 |
Privacy
All patient information and medical records are strictly confidential. If you would like further information regarding you health information please ask your Doctor. This practice has a recall reminder system. If you do not wish to receive reminders please notify reception. If you have a problem we would like to hear about it. You may prefer to write to us. Ask reception for further information regarding any complaints you may have. If you are dissatisfied with our response to your complaint or feel that you require further assistance, please contact the Health Care Complaints Commission on 1800 043 159
Please note that if you require a further appointment after you have seen the doctor, it is always a good idea to book this before you leave the practice.
Home Visits are available to regular patients of the practice. We encourage where possible that you visit the Surgery, however realize that this may not be possible at all times. Our receptionist will provide you with fees associated with home visits, as these are payable at the time of consultation.
